Review of the Auberge l'Ambassadeur

Many years ago this splendid Auberge did not have the same look. In the beginning, this building was a garage belonging to Mister Rolland Bélanger. This one was a seller, he sold cars such as dodge and Desoto until 1962. Later the owners and the tenants marched along.

During the 80's, the dairy of choice purchased it. The dairy rented the front of the building and the garagist had the back. This firm, Les Constructions Vision 2000 inc, among which the owners, Mister Jean-Marc Leclerc, and Mister Léonard Barrette, acquired the building at the begining of the 90's, to make there office. It is in 1994, that these businessmen decided to transform this garage into what it is today the auberge l'ambassadeur.

The existent stucture with beams every 10 feet, our businessmen to employ smartness and originality to construct rooms which design is out of standards.

L'auberge l'Ambassadeur, exists since 1995, In the course of the years we had to extend and add different services with the intention of satisfying our customers. Today, directors and employees unite to give you the best to accomodate you, for several years to come.

The Auberge l'Ambassadeur's mission : we want your stay to be unforgettable by a courteous and attentive customer service, as well as the comfort of our accomodations and diversity of the services that are given to you.

In Gaspésie, the tourist industry is engaged to offer you a touristic experience you will remember to favorise the satisfaction of our customers. We, directors and employees of the Auberge l'Ambassadeur, have as policy to provide to our customers the adapted services they need.

This policy aims at the adoption of the following principals.

• To respect and to make respect the applicable laws and rules to our area of activities. The code of good behavior of the tourist industry as well as the norms of the quality of services, in the area of the accommodation.

• Transmit, clear, definite, complete and true information to our customers as well as our staff in any promotional and internal type of communication.

• To know our customers as well as there needs to offer them the quality and services they will need.

• Aim at high levels of the human quality as well as empathy, politeness, attention, privacy and honesty in order to deserve at all times, the respect of our customers and staff.

• Support our customers with clean and appropriate equipment in perfect condition to the terms of use by the security norms.

• To emphasize products of the region and the Gaspesienne culture.

• Encourage the conservation of our resources and set up responsible practices concerning the natural and human environment.

• Encourage the training of our human resources and the development of there technical and technological expertise.

In support of the quality, here are our goals :

• Respect our contractual obligations at all times.

• Set up strict quality controls to assure a constancy in the benefits of the services.

• To re-lay carefully on the complaints of our customers and to treat them until satisfaction.

The direction of the auberge l'Ambassadeur, promises to ameliorate permantly the effectiveness of its quality system and is sure that this policy is understood, implemented and applyed at every level of the industry.